Privacy policy

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1.- Ownership and Responsibility

The owner of this website and the entity responsible for its data processing is SUBLIME PROJECTS (hereinafter, the “Service”), with registered office at C/ Llacuna 10bis, 1st floor, Office 16, AD500, Andorra la Vella, PRINCIPAT D\'ANDORRA , N.I.F. number F-045017-Z.

TU EMPRESA está inscrita en el Registro Mercantil de CIUDAD, Tomo NÚMERO DE TOMO, folio NÚMERO DE FOLIO, sección SECCIÓN, inscripción NÚMERO DE INSCRIPCIÓN y con hoja NÚMERO DE HOJA.

Email: legal@tudominio.com

By using this website, you are considered a user and accept the following terms and conditions.

2.- External Links

This website may contain links to other websites.

However, we do not exercise any control over these sites or their contents, which are subject to their own terms and conditions. We do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

3.- Intellectual and Industrial Property

The Service is the owner or licensee of all intellectual and industrial property rights of this website and the elements contained herein.

Therefore, the reproduction, distribution, public communication, and transformation of all or part of the contents of this website for commercial purposes, in any format and by any technical means, is expressly prohibited without prior authorization from the Service.

4.- Data Protection

4.1.- Information Collected

The personal and non-personal information collected will vary depending on how you use the website and its features.

The personal and non-personal information collected reaches us via two methods: 1) automatically collected data 2) voluntarily provided data.

4.1.1.- Automatically Collected Data

This information may include:

  • Data collected through cookies or similar mechanisms stored on your device, always with your consent. See our Cookies Policy for more information.
  • The IP address used to connect, the type of device and its features, OS version, browser type, language, date, country, time of request, referring URL or mobile network used, among others.
  • Site usage data and potential errors detected during use, such as not found pages or incorrect displays.

4.1.2.- Voluntarily Provided Data

This information may include:

  • Information in messages sent through the website’s contact channels. For example, your email, alias or name, subject or message.
  • Personal or non-personal information required to leave a comment on blog posts, such as the comment content, name, email, and website.
  • Data provided when registering as a user. For example, your email, alias or name, subject or message.
  • Personal information required to subscribe to the newsletter, such as your email address.

(Remove or include any necessary data processing activities)

4.2.- Rights

Please note that filling out the forms is voluntary. However, if you do not fill in the required fields (marked with an asterisk), some features of the site may be unavailable or limited.

The personal data you provide will be incorporated and processed in files owned by the Service to fulfill your requests.

You may exercise your rights of access, rectification, deletion, restriction, objection, and data portability at any time by emailing: legal@tudominio.com or writing to: C/ Llacuna 10bis, 1st floor, Office 16, AD500, Andorra la Vella, PRINCIPAT D\'ANDORRA .

In both cases, you must identify yourself with your full name and provide a copy of your ID or national identification.

You can find templates to exercise these rights here.

If you have given consent for any specific purpose, you have the right to withdraw it at any time, without affecting the legality of the processing based on prior consent.

If you believe your data is being misused, you may file a complaint with the appropriate data protection authority. In Spain, this is the Spanish Data Protection Agency.

4.3.- Use of Data

The data provided to the Service will be used to:

  • Address your requests, based on our legitimate interest in responding to user queries.
  • Grant you access to our services as a user, based on our legitimate interest in providing and managing the service.
  • Publish your comments in the blog section of our website, based on your consent.
  • Send you our latest news and updates through our newsletter, based on your consent.

4.3.1.- Emails and Contact Forms

This website is SSL-encrypted, allowing users to securely send their personal data via standard contact forms.

The collected personal data will be automatically processed and included in the corresponding activity logs owned by the Service.

In this regard:

  • Your IP will be collected and used to check the origin of the message in order to offer appropriate recommendations (e.g., display content in the correct language) and detect irregularities (e.g., possible cyberattacks), as well as information about your ISP.
  • You may also provide your data via phone, email, or other communication methods listed.

4.3.2.- Social Media

We have profiles on some major social networks, and the Service is responsible for the data published on these platforms (e.g., photos posted by the Service showing people’s faces).

This data will be processed as permitted by each social network for corporate profiles. We may use any available channels on these networks (where legally allowed) to inform followers about activities or offers and to provide personalized customer support.

We will not extract data from social networks unless expressly and specifically authorized by the user.

If exercising your rights depends on modifying your profile settings within the social network, we will assist and advise you to the extent of our abilities.

4.4.- Data Retention

Data retention periods by the Service are as follows:

  • Aggregated data will be retained indefinitely.
  • Client data will be retained for the minimum necessary time, potentially up to:
  • 5 years, according to Article 1964 of the Civil Code (personal actions without a special term).
  • 6 years, according to Article 30 of the Commercial Code (e.g., accounting records or invoices).
  • User data published by the Service on social network profiles will be retained from the moment consent is given until it is withdrawn.
  • Data provided for the newsletter will be retained from the moment consent is given until it is withdrawn.

5.- Service Providers and Others

Some third parties help manage parts of the Service.

They are required to comply with this Privacy Policy where applicable, and must also have their own privacy policies. However, the Service is not responsible for their compliance.

Under certain circumstances, the Service may share, use, preserve, or disclose personal information with third parties in a non-aggregated form:

  • To provide the Service:

Service providers that perform tasks on our behalf, including payment processing, analytics, or data hosting. These providers may collect and access the information they need to perform their duties but are not allowed to share or use it for other purposes.

  • To cooperate with competent authorities:

If we believe it is reasonably necessary to comply with any law or legal process. In any case, we will only provide the required information.

If it is necessary to detect, prevent, or address fraud, security, or technical issues related to the Service.

6.- Liability

To the extent permitted by law, the Service is not responsible for: a) errors or omissions in content; b) website unavailability; or c) the transmission of malicious programs in the content, despite having taken all reasonable technological precautions to prevent this.

7.- Modifications

The Service reserves the right to make any changes to its website without prior notice, including changing, deleting, or adding content and services, as well as modifying how they are presented.

Additionally, these terms and conditions may change at any time. Modifications will take effect upon publication.

8.- Cookies

Please refer to our Cookies Policy for details on how we use cookies.